Payment Policy

Mode of Payment

Fees are to be paid by NETS (at United Square branch only), in cash or cheque. You will pay at the end of your initial evaluation and/or review sessions or in advanced per month. You will receive a receipt for your payment. 

Package Payment

Payment will be paid monthly in advance. No refund is given for missed GROUP sessions.

Cancellation Fees

A strict fee of 50% will be charged if you cancel your session within 24 hours. You will be charged a FULL fee if you fail to notify your therapist of any cancellations. Thus, please inform us 24 hours in advance if your child is unable to attend therapy.

Baby Bonus/CDA Payment

GIRO payment via CDA can only be made after the bank application is approved.  In the mean time, please continue to pay via NETS (United Square), cash or cheque. 

Written reports

Written reports will not be released until FULL payment is made.

Late comers

Your therapist may have another child after your session. So if you are late for the session, she may not be able to extend beyond the specified time. Unfortunately, FULL charges will still apply.

Collection of Children

If you are not sitting in the session, please ensure that you return to the session 15 minutes before the end of the session for feedback, unless otherwise stated. Please collect your child on time, that is, when the session ends. Late collection of children may be subjected to extra charges.